{"id":2449,"date":"2021-12-13T10:25:40","date_gmt":"2021-12-13T10:25:40","guid":{"rendered":"https:\/\/helptest.mainbrainer.com\/knowledge-base\/email-insights\/"},"modified":"2022-06-09T11:34:26","modified_gmt":"2022-06-09T11:34:26","slug":"email-insights","status":"publish","type":"ht_kb","link":"https:\/\/www.mainbrainer.com\/hc\/email\/email-performance\/email-insights\/","title":{"rendered":"Email Insights"},"content":{"rendered":"<div class=\"aricle_container\">\n<h2>Email &#8211; Aggregate Analytics<\/h2>\n<p>Using the <strong>Main Menu<\/strong> on the left, expand the <strong>Insights<\/strong> menu and click <strong>Email<\/strong>.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2174 size-full\" title=\"Email insights menu\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/email-insights-menu.png\" alt=\"Email insights, insights menu. Email is highlighted\" width=\"488\" height=\"634\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>The subsequent screen, by default, displays an overview of the different Email KPIs and their values:<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-2175\" title=\"Email insights overview\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/email-insights-overview.png\" alt=\"Email insights, insights section. Insights overview tab is highlighted\" width=\"640\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>As you scroll down this page, you&#8217;ll notice the following three sections:<\/p>\n<ol>\n<li>The <strong>Overview<\/strong> section displays the pinned KPIs with their values for your easy reference.\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2177 size-full\" title=\"Email insights overview KPI\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/email-insights-kpi-pin.png\" alt=\"Email insights overview. Total email sent, CTOR and delivery rate boxes pinned\" width=\"553\" height=\"208\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<\/li>\n<li>The <strong>Best Day to Send Email,&nbsp;<\/strong>and the<strong>&nbsp;Best Time to Send Email<\/strong> sections graphically display the best day and time to send an Email based on the past open rates of your total <a href=\"\/hc\/email\/send-email\/how-send-email-campaign\/\" target=\"_blank\" rel=\"noopener noreferrer\">Email Sendings<\/a>.\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-2178\" title=\"Best day for sending diagram\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/email-sending-best-day.png\" alt=\"Email insights overview. Diagram showing best day and time for sending emails\" width=\"640\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<\/li>\n<li>The <strong>Aggregated Email Insights Last 30 Days<\/strong> section lists the KPIs and their values for your Emails.\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2179 size-full\" title=\"Email insights aggregated\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/email-aggregated-insights.png\" alt=\"Email insights, insights menu. Aggregated email insights last 30 days\" width=\"598\" height=\"242\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<\/li>\n<\/ol>\n<p>Corresponding to each KPI, the absolute values are displayed under the column <strong>Total<\/strong>, and percentage values are displayed under the column <strong>Total %<\/strong>.<\/p>\n<p>For easier identification of the metric ranges, we follow the following color-coding to highlight the different range values of the Status rates:<\/p>\n<ul style=\"list-style-type: circle;\">\n<li>Status rates &lt; 20% are displayed in a <strong>red<\/strong>-colored font.<\/li>\n<li>20% &lt; Status rates &lt; 40% are displayed in a <strong>yellow<\/strong>-colored font.<\/li>\n<li>Status rates &gt; 40% are displayed in a <strong>green<\/strong>-colored font.<\/li>\n<\/ul>\n<div style=\"padding: 14px 0;\"><\/div>\n<h2>Email &#8211; Specific Analytics<\/h2>\n<p>If you wish to view the analytics for a specific Email, click on the <strong>Email Sendings<\/strong> tab, and navigate to the desired <a href=\"\/hc\/email\/send-email\/how-send-email-campaign\/\" target=\"_blank\" rel=\"noopener noreferrer\">Email Sending<\/a>.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-2180\" title=\"Email insights main menu\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/main-email-insights-menu.png\" alt=\"Email insights, insights menu. Email is highlighted\" width=\"640\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>The subsequent page displays all the KPIs and their real-time values for the selected Email under four different tabs:<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-2181\" title=\"Email insights KPIs\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/overview-email-insights-kpis.png\" alt=\"Email insights, insights overview. Email KPIs tab highlighted\" width=\"640\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<ol>\n<li><strong>Email KPIs<\/strong> &#8211; The data under this tab highlights the specified Email&#8217;s performance statistics in the last month.<\/li>\n<li><strong>Recipients<\/strong> \u2013 The data under this tab analyses the recipient details for the selected Sending, such as the demographic makeup of the recipients, the percentage of unsubscribes, etc.<\/li>\n<li><strong>Distribution<\/strong> &#8211; The data under this tab graphically displays the distribution statistics for the selected Sending, such as the number and percentages of Emails delivered, soft bounces, and hard bounces.<\/li>\n<li><strong>Engagement&nbsp;<\/strong>&#8211; The data under this tab highlights the performance statistics of the widgets used in the specified Email.<\/li>\n<li><strong>Device<\/strong> &#8211; The data under this tab compares the performance statistics of the Email across different devices.<\/li>\n<\/ol>\n<\/div>\n<style>\n  .aricle_container p,.aricle_container li{color: rgba(0,0,0,.8)!important}  .aricle_container span{color:#0070ba!important}.aricle_container li,.aricle_container blockquote{font-size:18px!important;    font-weight: 400;<br \/>\n  }<br \/>\n<\/style>\n","protected":false},"excerpt":{"rendered":"<p>Email Insights help you keep a tab on the performance of your Email campaigns.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"ht-kb-category":[225],"ht-kb-tag":[],"class_list":["post-2449","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email-performance-insights"],"_links":{"self":[{"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/ht-kb\/2449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/comments?post=2449"}],"version-history":[{"count":7,"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/ht-kb\/2449\/revisions"}],"predecessor-version":[{"id":9553,"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/ht-kb\/2449\/revisions\/9553"}],"wp:attachment":[{"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/media?parent=2449"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/ht-kb-category?post=2449"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/ht-kb-tag?post=2449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}