{"id":2416,"date":"2021-12-13T10:25:36","date_gmt":"2021-12-13T10:25:36","guid":{"rendered":"https:\/\/helptest.mainbrainer.com\/knowledge-base\/contact\/"},"modified":"2022-06-09T10:47:54","modified_gmt":"2022-06-09T10:47:54","slug":"contact","status":"publish","type":"ht_kb","link":"https:\/\/www.mainbrainer.com\/hc\/a-z-guide\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<p>All information pertaining to a customer is saved under the entity <strong>Contact<\/strong> in the MainBrainer CRM. A Contact captures complete information available for a customer &#8211; name, dob, mobile number, Email address, opt-in status, etc., under different <strong>Fields<\/strong> in the CRM.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2478 size-full\" title=\"Contact fields illustration\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/illustration-contacts.png\" alt=\"Contact fields illustration\" width=\"602\" height=\"243\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>All information pertaining to a customer is saved under the entity contact in the MainBrainer CRM.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"ht-kb-category":[234],"ht-kb-tag":[],"class_list":["post-2416","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-a-z-guide"],"_links":{"self":[{"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/ht-kb\/2416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/comments?post=2416"}],"version-history":[{"count":5,"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/ht-kb\/2416\/revisions"}],"predecessor-version":[{"id":9389,"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/ht-kb\/2416\/revisions\/9389"}],"wp:attachment":[{"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/media?parent=2416"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/ht-kb-category?post=2416"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/wp-json\/wp\/v2\/ht-kb-tag?post=2416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}