{"id":3627,"date":"2021-12-13T10:25:44","date_gmt":"2021-12-13T10:25:44","guid":{"rendered":"https:\/\/helptest.mainbrainer.com\/knowledge-base\/how-to-create-a-new-segment-for-a-contact-list\/"},"modified":"2023-07-24T10:07:59","modified_gmt":"2023-07-24T10:07:59","slug":"segmenter-kontaktlisten","status":"publish","type":"ht_kb","link":"https:\/\/www.mainbrainer.com\/hc\/nb_NO\/crm\/administrer\/segmenter-kontaktlisten\/","title":{"rendered":"Hvordan lage et nytt segment for en kontaktliste"},"content":{"rendered":"<div class=\"aricle_container\">\n<h2>Trinn 1<\/h2>\n<h2>Naviger til CRM-listen der du \u00f8nsker \u00e5 opprette et nytt segment<\/h2>\n<p>Bruk <strong>hovedmenyen<\/strong>&nbsp;til venstre for \u00e5 utvide <strong>Kontakter-menyen,<\/strong> og klikk p\u00e5&nbsp;<strong>CRM Kontakter.<\/strong><\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1551 size-full\" title=\"CRM contact main menu\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/crm-kontakt-hovedmeny.png\" alt=\"CRM-segment, kontaktmeny. CRM-kontakter uthevet\" width=\"488\" height=\"634\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>Den f\u00f8lgende siden viser alle <a href=\"\/hc\/nb_NO\/ordliste\/kontaktliste\/\" target=\"_blank\" rel=\"noopener noreferrer\">kontaktlistene som er<\/a> opprettet til dags dato i MainBrainer-kontoen din.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1553\" title=\"CRM list overview\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/lister-crm-kontakter.png\" alt=\"CRM-segment, listeoversikt\" width=\"640\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>Naviger til kontaktlisten du \u00f8nsker \u00e5 opprette et nytt segment for. Klikk p\u00e5 listenavnet eller <strong>\u00c5pne-<\/strong>knappen for \u00e5 se listedataene <em>(som uthevet i skjermbildet under).<\/em><\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1554\" title=\"CRM list open button\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/crm-liste-apne-knapp.png\" alt=\"CRM-segment, listeoversikt. \u00c5pne-knappen er uthevet\" width=\"640\"><\/p>\n<div style=\"padding: 24px 0;\"><\/div>\n<h2>Trinn 2<\/h2>\n<h2>Opprett et nytt segment<\/h2>\n<p>Klikk p\u00e5 <strong>Segmenter-<\/strong> knappen <em>(som uthevet i skjermbildet under) for<\/em> \u00e5 se listen over segmenter som allerede er opprettet for denne listen.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1555\" title=\"Create CRM segment button\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/opprette-crm-segment-knapp.png\" alt=\"CRM-segment, m\u00e5nedlig oversikt over abonnenter. Segmenter-knappen er uthevet\" width=\"640\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>Klikk p\u00e5 knappen <strong>Opprett segment&nbsp;<\/strong><em>(som uthevet i skjermbildet under) for<\/em> \u00e5 opprette et nytt segment.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1556\" title=\"Create new segment button\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/opprett-nytt-segment-knapp.png\" alt=\"CRM-segment. Opprett segment-knappen er uthevet\" width=\"640\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>I det f\u00f8lgende skjermbildet:<\/p>\n<ul>\n<li>Skriv inn et relevant navn og en beskrivelse for segmentet<\/li>\n<li>Spesifiser segmenttypen \u2013 om du \u00f8nsker \u00e5 lage et <a href=\"\/hc\/nb_NO\/ordliste\/segmentet\/\" target=\"_blank\" rel=\"noopener noreferrer\">statisk segment eller et dynamisk segment<\/a><\/li>\n<\/ul>\n<p>Klikk p\u00e5 <strong>Fortsett<\/strong>.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1557\" title=\"Add name and description to CRM segment\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/crm-segment-navn-beskrivelse.png\" alt=\"CRM-segment, navnebeskrivelse. Navngi og beskriv det nye segmentet\" width=\"640\"><\/p>\n<div style=\"padding: 24px 0;\"><\/div>\n<h2>Trinn 3<\/h2>\n<h2>Angi definerende kriterier for segmentet<\/h2>\n<p>I det p\u00e5f\u00f8lgende skjermbildet definerer du reglene du \u00f8nsker \u00e5 benytte for \u00e5 legge kunder til i dette segmentet.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1558\" title=\"CRM segment data set\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/crm-segment-datasett.png\" alt=\"CRM-segment, definer segment. Nedtrekksmenyen for definer en regel er uthevet\" width=\"640\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>Bruk rullegardinmenyen, som er uthevet i skjermbildet over, for \u00e5 velge datafeltet du \u00f8nsker \u00e5 definere som regel nr. 1 for \u00e5 lage segmentet. Du kan velge:<\/p>\n<ul style=\"list-style-type: circle;\">\n<li><strong>Standardfelt<\/strong> hvis du \u00f8nsker \u00e5 definere filtreringskriteriene p\u00e5 grunnlag av standard CRM-felt.<\/li>\n<li><strong>Egendefinerte felt<\/strong> hvis du \u00f8nsker \u00e5 definere filtreringskriteriene p\u00e5 grunnlag av dine spesiallagde CRM-felt.<\/li>\n<li>Velg <strong>SMS<\/strong> hvis du \u00f8nsker \u00e5 definere filtreringskriteriene p\u00e5 grunnlag av KPIer knyttet til en SMS-sending.<\/li>\n<li><strong>NPS<\/strong> hvis du \u00f8nsker \u00e5 definere filtreringskriteriene p\u00e5 grunnlag av <a href=\"\/hc\/nb_NO\/ordliste\/nps-innsikt\/\" target=\"_blank\" rel=\"noopener noreferrer\">NPS-poengsummen<\/a> tildelt av kundene dine i en NPS-unders\u00f8kelse.<\/li>\n<\/ul>\n<p>Deretter bruker du feltet som er uthevet i skjermbildet under for \u00e5 velge feltet du \u00f8nsker \u00e5 filtrere p\u00e5.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1559\" title=\"Select segment filteration options\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2022\/04\/crm-segment-velg-datafelt.png\" alt=\"CRM-segment. Definer en regel-rullegardinmenyen er uthevet med alternativer\" width=\"640\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>Deretter bruker du feltet som er uthevet i skjermbildet under for \u00e5 definere filtreringsregelen du \u00f8nsker \u00e5 benytte for \u00e5 legge til kunder i segmentet.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1560\" title=\"Define segment filteration rule\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/crm-segment-filter-operator.png\" alt=\"CRM-segment. Rullegardinmeny for validatoroperat\u00f8rer\" width=\"640\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>Hvis du for eksempel \u00f8nsker \u00e5 opprette et segment for kvinnelige kunder som nylig har abonnert, benytter du:<\/p>\n<ol>\n<li>Et filter basert p\u00e5 standardfeltet <strong>Kj\u00f8nn<\/strong>, <strong>OG<\/strong><\/li>\n<li>Et filter basert p\u00e5 standardfeltet <strong>Dato abonnement<\/strong> .<\/li>\n<\/ol>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1561\" title=\"Segment creation - test filters\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/crm-segment-test-filtre.png\" alt=\"CRM-segment, definer segment. Testfiltre-knappen er uthevet\" width=\"640\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>N\u00e5r du har definert reglene, bruk <strong>Test filtere-<\/strong> knappen <em>(uthevet i skjermbildet over)&nbsp;<\/em>for \u00e5 se listen over kontakter som oppfyller filtreringskriteriene.<\/p>\n<p>Klikk p\u00e5 <strong>Lagre-<\/strong>knappen <em>(uthevet i skjermbildet under) <\/em>for \u00e5 opprette segmentet i henhold til de definerte reglene.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1562 size-full\" title=\"Save segment button\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/lagre-segment-knapp.png\" alt=\"CRM-segment, definer segment. Lagre-knappen er uthevet\" width=\"362\" height=\"185\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<\/div>\n<style>\n  .aricle_container p,.aricle_container li{color: rgba(0,0,0,.8)!important}<br \/>\n  .aricle_container span{color:#0070ba!important}<br \/>\n  .aricle_container li,.aricle_container blockquote{font-size:18px!important;font-weight: 400;}<br \/>\n  .aricle_container a{font-size:18px!important;color: #0070BA!important; text-decoration:none!important;background-image:none!important}<br \/>\n<\/style>\n","protected":false},"excerpt":{"rendered":"<p>En guide til \u00e5 lage statiske\/dynamiske segmenter under en kontaktliste.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"ht-kb-category":[282],"ht-kb-tag":[],"class_list":["post-3627","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-manage-your-crm-nb_no"],"_links":{"self":[{"href":"https:\/\/www.mainbrainer.com\/hc\/nb_NO\/wp-json\/wp\/v2\/ht-kb\/3627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mainbrainer.com\/hc\/nb_NO\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.mainbrainer.com\/hc\/nb_NO\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/nb_NO\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/nb_NO\/wp-json\/wp\/v2\/comments?post=3627"}],"version-history":[{"count":10,"href":"https:\/\/www.mainbrainer.com\/hc\/nb_NO\/wp-json\/wp\/v2\/ht-kb\/3627\/revisions"}],"predecessor-version":[{"id":10758,"href":"https:\/\/www.mainbrainer.com\/hc\/nb_NO\/wp-json\/wp\/v2\/ht-kb\/3627\/revisions\/10758"}],"wp:attachment":[{"href":"https:\/\/www.mainbrainer.com\/hc\/nb_NO\/wp-json\/wp\/v2\/media?parent=3627"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/nb_NO\/wp-json\/wp\/v2\/ht-kb-category?post=3627"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/nb_NO\/wp-json\/wp\/v2\/ht-kb-tag?post=3627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}