{"id":5638,"date":"2021-12-13T10:25:59","date_gmt":"2021-12-13T10:25:59","guid":{"rendered":"https:\/\/helptest.mainbrainer.com\/knowledge-base\/selecting-email-campaign-recipients\/"},"modified":"2022-06-09T12:46:54","modified_gmt":"2022-06-09T12:46:54","slug":"selecting-email-campaign-recipients","status":"publish","type":"ht_kb","link":"https:\/\/www.mainbrainer.com\/hc\/en_IN\/email\/send-email\/campaign-recipients\/","title":{"rendered":"Selecting Email Campaign Recipients"},"content":{"rendered":"<div class=\"aricle_container\">\n<p>When <a href=\"\/hc\/en_IN\/email\/send-email\/how-send-email-campaign\/\" target=\"_blank\" rel=\"noopener noreferrer\">sending Email campaigns<\/a>, there are multiple ways to select your campaign recipients. You can send it to complete <a href=\"\/hc\/en_IN\/a-z-guide\/contact-list\/\" target=\"_blank\" rel=\"noopener noreferrer\">Contact Lists<\/a>, a few <a href=\"\/hc\/en_IN\/a-z-guide\/segment\/\" target=\"_blank\" rel=\"noopener noreferrer\">Segments<\/a> from a contact list, or everyone in a Contact List except those from a Segment, etc.<\/p>\n<p>Let\u2019s look at the different recipient selection options available and how they impact your campaign sending:<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<h2>1.<span style=\"white-space: pre;\">&nbsp; &nbsp;&nbsp;<\/span>Sending a campaign to all Contacts of a Contact List<\/h2>\n<p>If you wish to send a Campaign to a Contact List, use the checkbox displayed against the List name to select the relevant Contact List<em>&nbsp;(as highlighted in the screenshot below)<\/em>.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2129 size-full\" title=\"Email recipients list\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/email-recipient-contact-list.png\" alt=\"Email campaign recipients, email recipients list. A list of contacts is extended\" width=\"596\" height=\"603\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>When you select a Contact List, all its constituent Segments are selected by default.<\/p>\n<blockquote class=\"elevio-box-warning\"><p><strong>Note:&nbsp;<\/strong>In case you select a Contact List and then manually uncheck its constituent Segment, the Contacts of the unchecked Segment will be excluded from the recipient List. That is, the campaign will not be sent to the Contacts that are a part of that Segment, even if those Contacts are a part of another Contact List\/Segment that is a part of the recipient List.<\/p><\/blockquote>\n<div style=\"padding: 14px 0;\"><\/div>\n<h2>2.<span style=\"white-space: pre;\">&nbsp; &nbsp;&nbsp;<\/span>Sending a campaign to some Segments of a Contact List<\/h2>\n<p>If you wish to send the campaign to a selected number of Segments from a Contact List, use the arrow against the List name to expand and view the List Segments <em>(as highlighted in the screenshot below).&nbsp;<\/em><\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2130 size-full\" title=\"Email campaign recipients\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/email-crm-list-contacts.png\" alt=\"Email campaign recipients, email recipients list. A list of contacts is highlighted\" width=\"555\" height=\"494\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>Mark the checkboxes corresponding to the Segment names of the Segments you wish to send the campaign to.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2131 size-full\" title=\"Email CRM sub list\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/email-crm-sub-list.png\" alt=\"Email campaign recipients, email recipients list. A sub list checkbox is marked\" width=\"540\" height=\"594\"><\/p>\n<div style=\"padding: 24px 0;\"><\/div>\n<h2>3.<span style=\"white-space: pre;\">&nbsp; &nbsp;&nbsp;<\/span>Sending a campaign to all Contacts of a Contact List excluding a Contact Segment<\/h2>\n<p>If you wish to <a href=\"\/hc\/en_IN\/popular-searches\/excluding-contacts-from-receiving-campaigns\/\" target=\"_blank\" rel=\"noopener noreferrer\">exclude a Segment of Contacts from receiving a campaign<\/a>, hover the mouse over the Segment you wish to exclude, an <strong>Exclude&nbsp;<\/strong>button will be visible on hover <em>(as highlighted in the screenshot below)<\/em>.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img decoding=\"async\" class=\"alignnone wp-image-2132\" title=\"Email CRM segment sending\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/exclude-crm-segment-sending.png\" alt=\"Email recipients list. The exclude button in the sub list is highlighted\" width=\"640\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>Click the <strong>Exclude&nbsp;<\/strong>button to exclude the Contacts of the Segment from receiving the campaign. The campaign will not be sent to any Contact that is a part of the excluded Segment, even if the Contact is also a part of the other Lists\/Segments that are a part of the recipient List.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<h2>4. &nbsp; &nbsp;Adding recipients manually<\/h2>\n<p>If you wish to type in the recipient details, click the <strong>Add Recipients Manually<\/strong> button <em>(as highlighted in the screenshot below).<\/em><\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2133 size-full\" title=\"Email manually add recipients\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/email-manually-add-recipients.png\" alt=\"Email recipients list. The add recipients manually button is highlighted\" width=\"538\" height=\"528\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>As you click the <strong>Add Recipients Manually<\/strong> button, the following section appears:<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2134 size-full\" title=\"Email recipients search CRM\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/email-recipient-search-crm.png\" alt=\"Email campaign recipients, email recipients list. The search crm field is highlighted\" width=\"577\" height=\"539\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p>In this section, use the fields:<\/p>\n<ul style=\"list-style-type: circle;\">\n<li><strong>Search CRM<\/strong> to search the CRM for a Contact that already exists in the CRM. You can search for the intended Contact by entering either the name or the Email address in the search field. Select the intended Contact from the dropdown.<\/li>\n<li><strong>I Agree&nbsp;<\/strong>checkbox to confirm that you have explicit Email Opt-in consent from the Contacts you are adding manually to the recipient List.<\/li>\n<li><strong>Email<\/strong> to enter the Email address of the intended recipient and click <strong>Add<\/strong>.<\/li>\n<li><strong>Recipients<\/strong> to view the list of manually added recipients.<\/li>\n<\/ul>\n<div style=\"padding: 14px 0;\"><\/div>\n<blockquote class=\"elevio-box-info\"><p><strong>Note<\/strong>: All the Contacts added here manually will also be added to the CRM with their Email <a href=\"\/hc\/en_IN\/a-z-guide\/opt-in\/\" target=\"_blank\" rel=\"noopener noreferrer\">opt-in<\/a> status as <strong>Opted-in<\/strong>.<\/p><\/blockquote>\n<blockquote class=\"elevio-box-info\"><p><strong>Note:&nbsp;<\/strong>When sending campaigns, the total recipient count on the Email Sending Summary page will display the unique recipient count only. Also, invalid mobile numbers and Contacts who have opted out to receive Emails from you will be excluded from the total recipient count.<\/p><\/blockquote>\n<\/div>\n<style>\n  .aricle_container p,.aricle_container li{color: rgba(0,0,0,.8)!important}<br \/>\n  .aricle_container span{color:#0070ba!important}<br \/>\n  .aricle_container li,.aricle_container blockquote{font-size:18px!important;font-weight: 400;}<br \/>\n  .aricle_container a{font-size:18px!important;color: #0070BA!important; text-decoration:none!important;background-image:none!important}<br \/>\n<\/style>\n","protected":false},"excerpt":{"rendered":"<p>When sending out Email campaigns, there are multiple ways to select your campaign recipients &#8211; sending campaigns to complete contact lists, a few segments from a contact list, or everyone in a contact list except those from a segment, adding recipients manually, etc.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"ht-kb-category":[322],"ht-kb-tag":[],"class_list":["post-5638","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-send-email-campaigns-email-marketing-nb_no-en_in"],"_links":{"self":[{"href":"https:\/\/www.mainbrainer.com\/hc\/en_IN\/wp-json\/wp\/v2\/ht-kb\/5638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mainbrainer.com\/hc\/en_IN\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.mainbrainer.com\/hc\/en_IN\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/en_IN\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/en_IN\/wp-json\/wp\/v2\/comments?post=5638"}],"version-history":[{"count":4,"href":"https:\/\/www.mainbrainer.com\/hc\/en_IN\/wp-json\/wp\/v2\/ht-kb\/5638\/revisions"}],"predecessor-version":[{"id":9677,"href":"https:\/\/www.mainbrainer.com\/hc\/en_IN\/wp-json\/wp\/v2\/ht-kb\/5638\/revisions\/9677"}],"wp:attachment":[{"href":"https:\/\/www.mainbrainer.com\/hc\/en_IN\/wp-json\/wp\/v2\/media?parent=5638"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/en_IN\/wp-json\/wp\/v2\/ht-kb-category?post=5638"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/en_IN\/wp-json\/wp\/v2\/ht-kb-tag?post=5638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}