{"id":5695,"date":"2021-12-13T10:25:55","date_gmt":"2021-12-13T10:25:55","guid":{"rendered":"https:\/\/helptest.mainbrainer.com\/knowledge-base\/the-billing-section\/"},"modified":"2022-06-09T10:44:55","modified_gmt":"2022-06-09T10:44:55","slug":"the-billing-section","status":"publish","type":"ht_kb","link":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/account\/billing\/billing-section\/","title":{"rendered":"The Billing Section"},"content":{"rendered":"<div class=\"aricle_container\">\n<p>The <strong>Billing&nbsp;<\/strong>section in your MainBrainer account displays all your subscription details and billing-related information in one place.<\/p>\n<blockquote class=\"elevio-box-success\"><p><strong>For example,<\/strong> your subscription plan, the resource usage allowed and the actual usage, your payment method, all your invoices to date, etc.<\/p><\/blockquote>\n<p>In this article, let&#8217;s take a look at this section\u2019s UI and all the associated details.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<h2>Navigating to the Billing Section<\/h2>\n<p>Sign in to your MainBrainer account. Next, click your Account <strong>Name <\/strong>displayed on the top-right corner of the screen. Then, in the subsequently displayed drop-down menu, click <strong>Billing<\/strong>.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2513\" title=\"Account management billing\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2022\/03\/account-management-billing-section.png\" alt=\"The billing section. Username drop down menu. Billing is highlighted\" width=\"640\" height=\"445\"><\/p>\n<div style=\"padding: 24px 0;\"><\/div>\n<h2>The Billing Section \u2013 An Overview<\/h2>\n<p>The area highlighted in the screenshot below displays the name of your current Subscription Plan.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2515\" title=\"Billing section overview\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/overview-billing-section.png\" alt=\"The billing section. Billing section overview. The subscription plan is highlighted\" width=\"640\" height=\"744\"><\/p>\n<p>Furthermore, there are three sections \u2013 <strong>Current Usage<\/strong>, <strong>Subscription,<\/strong> and <strong>Add Funds.&nbsp;<\/strong>These are accessible via the three tabs at the top. Let\u2019s take a look at the different sections one-by-one:<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<h3>1. Current Usage<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2517 size-full\" title=\"Subscription usage\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/subscription-usage-billing-section.png\" alt=\"The billing section. Billing section overview. The current usage tab is highlighted\" width=\"472\" height=\"158\"><\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p>This section displays the various resource usage details for your Subscription Plan.<\/p>\n<ul style=\"list-style-type: circle;\">\n<li>The area shown in the screenshot below lists the different <strong>Resources<\/strong> available under your Subscription Plan along with their applicable pricing details <em>(in case your usage exceeds the resource count included in your subscription plan).<\/em><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2518 size-full\" title=\"Included resources \" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/included-resources-subscription-plan.png\" alt=\"The billing section, current usage tab. Included resources overview\" width=\"620\" height=\"466\"><\/li>\n<div style=\"padding: 14px 0;\"><\/div>\n<li>Against each <strong>Resource&nbsp;<\/strong>listing:\n<ul>\n<li>The head <strong>Included<\/strong> displays the resource usage count included in your subscription period.<\/li>\n<li>The head <strong>Used<\/strong> displays the actual resource count used during your current subscription period.<\/li>\n<li>The head <strong>Extra&nbsp;<\/strong>displays the resource count used over and above the count included in your Subscription Plan. You will be charged for these extra resource units as per the corresponding pricing indicated under the head <strong>Your Price Plan<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<div style=\"padding: 14px 0;\"><\/div>\n<blockquote class=\"elevio-box-info\"><p><strong>Note:&nbsp;<\/strong>For the resources &#8211; CRM Contacts, SMS numeric sender names, and SMS shortcode keywords, the <strong>Price Plan<\/strong> indicates the <strong>Price Point Per Unit Per Month, <\/strong>that is the excess usage will be charged for on a monthly basis. Say for example, that you upload 1000 contacts more than the count included in your subscription plan. In that case you&#8217;ll be charged for those extra 1000 contacts every month (till the time those extra contacts remain in your CRM).<\/p>\n<p>For the resources &#8211; SMSs, Emails, Landing Pages, Unique URLs, the <strong>Price Plan<\/strong> indicates the <strong>Price Point Per Unit.<\/strong> For example, if you send out an extra 500 Emails, you will be charged for the extra consumption in that month&#8217;s invoice only.<\/p><\/blockquote>\n<div style=\"padding: 14px 0;\"><\/div>\n<ul style=\"list-style-type: circle;\">\n<li>SMS sending prices depend on the country where you wish to send the SMSs. Use the drop-down shown in the below screenshot to select the country for which you wish to view the applicable SMS sending rates.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2520\" title=\"Select country for SMS prices\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/select-country-sms-prices.png\" alt=\"The billing section, current usage tab. Select a country for SMS prices\" width=\"640\" height=\"217\"><\/li>\n<div style=\"padding: 14px 0;\"><\/div>\n<li>The area shown in the screenshot below displays the SMS sending rates applicable for the specified country under the different subscription plans.<img decoding=\"async\" class=\"alignnone wp-image-2783\" title=\"MainBrainer subscription plans\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/mainbrainer-subscription-plans-overview.png\" alt=\"The billing section. MainBrainer subscription plans overview\" width=\"640\"><\/li>\n<\/ul>\n<div style=\"padding: 14px 0;\"><\/div>\n<blockquote class=\"elevio-box-info\"><p><strong>Note<\/strong>: Our pricing structure is defined in Euros. The prices under the Price Plan, on the other hand, are displayed in the currency per the account\u2019s country settings. The exchange rates used for these conversions are obtained via our integration with <a style=\"color: #0070ba;\" href=\"https:\/\/openexchangerates.org\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.openexchangerates.org<\/a>, which performs hourly updates to reflect the most recent exchange rates.<\/p><\/blockquote>\n<div style=\"padding: 14px 0;\"><\/div>\n<h2>2. Subscription<\/h2>\n<p>This section <em>(the tab highlighted in the screenshot below) <\/em>displays all the billing-related information for your account.<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2522\" title=\"Billing section subscription tab\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/subscription-billing-section.png\" alt=\"The billing section. The subscription tab is highlighted\" width=\"640\" height=\"1182\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<ul style=\"list-style-type: circle;\">\n<li>The area shown in the screenshot below displays your current <strong>Subscription<\/strong> Plan, the current <strong>Subscription Period<\/strong>, and the <strong>Balance<\/strong> funds in your MainBrainer account.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2523\" title=\"Change subscription plan\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/change-subscription-plan.png\" alt=\"The billing section, subscription section. Change plan\" width=\"640\" height=\"303\"><\/li>\n<div style=\"padding: 14px 0;\"><\/div>\n<li>The area shown in the screenshot below displays your current <strong>Payment Method<\/strong>. You can also change your Payment Method by using the <strong>Change Card<\/strong> button.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2524\" title=\"Payment method section\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/payment-method-billing-section.png\" alt=\"The billing section, payment method section. Change card\" width=\"640\" height=\"316\"><\/li>\n<div style=\"padding: 14px 0;\"><\/div>\n<li>The area shown in the screenshot below displays <strong>Invoices<\/strong> for all payments made in your MainBrainer account to date.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2525\" title=\"Invoices overview\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/invoices-billing-section.png\" alt=\"The billing section. Invoices overview button\" width=\"640\" height=\"198\"><\/li>\n<div style=\"padding: 14px 0;\"><\/div>\n<li>The area shown in the screenshot below allows you to cancel your subscription at any time. Note that the subscription charges are non-refundable,i.e., if you choose to cancel your subscription in the middle of your subscription period, you cannot claim a refund for the remaining days of your subscription period.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2526\" title=\"Cancel subscription button\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/cancel-subscription-billing-section.png\" alt=\"The billing section. Cancel subscription button\" width=\"640\" height=\"218\"><\/li>\n<\/ul>\n<div style=\"padding: 24px 0;\"><\/div>\n<h3>3. Add Funds<\/h3>\n<p>This section displays the <strong>Current Balance<\/strong> amount available in your account. In case you intend to use resources in excess of your monthly permitted usage, you can add the required amount of funds to your account in advance.<\/p>\n<p>You can add funds to your MainBrainer account at any time using the <strong>Add Funds<\/strong> button as highlighted in the screenshot below:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2528\" title=\"Add funds button\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/add-funds-billing-section.png\" alt=\"The billing section. Add funds button is highlighted\" width=\"640\" height=\"327\"><\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p>Subsequently, use the <strong>Add Card<\/strong> Button as highlighted in the screenshot below:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2529\" title=\"Add card, billing section\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/add-card-billing-section.png\" alt=\"The billing section. Add card button is highlighted\" width=\"640\" height=\"629\"><\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p>A new session will open with your billing portal, wherein you need to click on the <strong>Update Payment Method<\/strong> to add your card <em>(As highlighted in the screenshot below).<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2530\" title=\"Update payment method button\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/update-payment-billing-section.png\" alt=\"The billing section. Update payment method button is highlighted\" width=\"640\" height=\"645\"><\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p>After you have added your card, go back to your MainBrainer account screen, and click on the <strong>Refresh<\/strong> button to update your new payment information.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2531\" title=\"Refresh payment method button\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/refresh-button-billing-section.png\" alt=\"The billing section, payment method. The refresh button is highlighted\" width=\"640\" height=\"629\"><\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p>You can then proceed to continue to add funds to your account balance.<\/p>\n<blockquote class=\"elevio-box-info\"><p><strong>Note<\/strong>: The amount you choose to add must be greater than or equal to 0.50 \u20ac <em>(or an equivalent amount in your currency).<\/em><\/p><\/blockquote>\n<div style=\"padding: 14px 0;\"><\/div>\n<h2>Low Balance Management<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2532 size-full\" title=\"Low balance management\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/low-balance-billing-section.png\" alt=\"The billing section, low balance management section\" width=\"619\" height=\"447\"><\/p>\n<p>You can use this section to implement standing instructions for automatic recharge to your account in case your account balance falls below a certain threshold value. In case you choose to implement these settings, an amount corresponding to the specified <strong>Refill Amount<\/strong> will be auto-charged to your specified payment method whenever your account balance falls below the amount specified under the <strong>Balance Threshold<\/strong>. An invoice corresponding to the charged amount will reflect in the <strong>Invoices<\/strong> section under the <strong>Subscription<\/strong> tab.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This article explains the layout of the billing section in the MainBrainer account.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"ht-kb-category":[309],"ht-kb-tag":[],"class_list":["post-5695","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-billing-en_gb"],"_links":{"self":[{"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/ht-kb\/5695","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/comments?post=5695"}],"version-history":[{"count":2,"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/ht-kb\/5695\/revisions"}],"predecessor-version":[{"id":9374,"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/ht-kb\/5695\/revisions\/9374"}],"wp:attachment":[{"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/media?parent=5695"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/ht-kb-category?post=5695"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/ht-kb-tag?post=5695"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}