{"id":5693,"date":"2021-12-13T10:25:55","date_gmt":"2021-12-13T10:25:55","guid":{"rendered":"https:\/\/helptest.mainbrainer.com\/knowledge-base\/need-more-resources-than-your-subscription-includes\/"},"modified":"2022-06-10T05:44:35","modified_gmt":"2022-06-10T05:44:35","slug":"need-more-resources-than-your-subscription-includes","status":"publish","type":"ht_kb","link":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/account\/billing\/buy-more-resources\/","title":{"rendered":"Need More Resources than Your Subscription Includes?"},"content":{"rendered":"<div class=\"aricle_container\">\n<p>Your Subscription Plan comes with predefined resource allocation amounts, the details of which can be viewed under the <strong>Current Usage<\/strong> tab in the <a href=\"\/hc\/en_GB\/account\/billing\/billing-section\/\" target=\"_blank\" rel=\"noopener noreferrer\">Billing section<\/a> of your MainBrainer account.<\/p>\n<p>But, we understand that there might be situations where you exhaust your monthly quota of the allocated resources and wish to use more resources, for example:<\/p>\n<ul style=\"list-style-type: circle;\">\n<li>You need to import more contacts than permitted in your Subscription Plan<\/li>\n<li>You need more active campaigns than are allocated in your Subscription Plan.<\/li>\n<li>You need to send more Emails\/SMSs than allocated in your Subscription Plan.<\/li>\n<\/ul>\n<p>In case you experience such requirements on a regular basis, we suggest that you <a href=\"\/en_GB\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">upgrade your plan<\/a> as per your usage requirements.<\/p>\n<p>But if such requirements are one-off events, it makes more sense for you to make additional payments for extra usage as and when such requirements arise. In such cases, when you attempt to use resources in excess of your allocated quota, you will be prompted to add the necessary funds to your account balance:<\/p>\n<div style=\"padding: 14px 0;\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3338\" title=\"Upgrade subscription plan\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/upgrade-subscription-plan.png\" alt=\"More resources than included. CRM Contacts overview, upgrade your plan\" width=\"640\" height=\"436\"><\/p>\n<div style=\"padding: 20px 0;\"><\/div>\n<p><strong>As highlighted in the above screenshot:<\/strong><\/p>\n<ul style=\"list-style-type: circle;\">\n<li>The <strong>Product<\/strong> section will list the resource that you wish to consume over your monthly quota. For example, if you have an allocation of 5 active Landing Pages in your Subscription Plan, but you wish to activate a 6th Landing Page, this section will prompt you to pay for the one Landing Page that is over your allocated quota.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3341 size-full\" title=\"Product resources pricing\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/product-resources-pricing.png\" alt=\"More resources than included. Product resource item price\" width=\"542\" height=\"162\"><\/li>\n<div style=\"padding: 14px 0;\"><\/div>\n<li>The <strong>Transaction<\/strong> section will list the total amount that you need to pay to consume the extra resource<span style=\"color: #969696;\">&nbsp;<\/span><em><em>(the item price plus the applicable taxes).<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3343 size-full\" title=\"Transaction details\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/transaction-details.png\" alt=\"More resources than included, transaction. Amount to pay\" width=\"518\" height=\"141\"><\/em><\/em><\/li>\n<\/ul>\n<p><strong>As you scroll down this section, you can:<\/strong><\/p>\n<ol>\n<li>Use the <strong>Payment Method<\/strong> section <em>(as shown in the screenshot below)<\/em> to charge the payment to your saved card or add a new card for the payment.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3344 size-full\" title=\"Charge existing card\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/change-credit-card-subscription.png\" alt=\"More resources than included, transaction. Charge my existing card\" width=\"613\" height=\"573\"><\/li>\n<div style=\"padding: 14px 0;\"><\/div>\n<li>Use the <strong>Payment Option 1<\/strong> section <em>(as shown in the screenshot below)<\/em> to make the exact payment as required for your current extra resource usage.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2539 size-full\" title=\"Payment option 1\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/payment-option-1.png\" alt=\"More resources than included. Payment option 1\" width=\"613\" height=\"258\"><\/li>\n<div style=\"padding: 14px 0;\"><\/div>\n<li>Use the <strong>Payment Option 2<\/strong> section <em>(as shown in the screenshot below)&nbsp;<\/em>to add a lump sum amount of funds<em>&nbsp;(greater than your current requirement)&nbsp;<\/em>to your account. If you use this option to make a payment, we will charge the amount due for your extra resource usage and add the remaining amount to your account balance. You can check your account balance at any time using the <strong>Add Funds<\/strong> tab in the Billing section.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2540 size-full\" title=\"Payment option 2\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/payment-option-2.png\" alt=\"More resources than included. Payment option 2\" width=\"613\" height=\"339\"><\/li>\n<div style=\"padding: 14px 0;\"><\/div>\n<li>Use the <strong>Low Balance Management<\/strong> section (<em>as shown in the screenshot below)<\/em> to implement standing instructions for automatic recharge to your account if your account balance falls below a certain threshold value. If you choose to implement these settings, an amount corresponding to the specified <strong>Refill Amount<\/strong> will be auto-charged to your specified payment method whenever your account balance falls below the amount specified under the <strong>Balance Threshold<\/strong>. An invoice corresponding to the charged amount will reflect in the <strong>Invoices<\/strong> section under the <strong>Subscription<\/strong> tab.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2541 size-full\" title=\"Low balance management\" src=\"https:\/\/www.mainbrainer.com\/hc\/wp-content\/uploads\/2021\/11\/low-balance-management.png\" alt=\"More resources than included. Low balance management\" width=\"613\" height=\"422\"><\/li>\n<\/ol>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This article explains how to make payments for extra resource usage in MainBrainer.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"ht-kb-category":[309],"ht-kb-tag":[],"class_list":["post-5693","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-billing-en_gb"],"_links":{"self":[{"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/ht-kb\/5693","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/comments?post=5693"}],"version-history":[{"count":4,"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/ht-kb\/5693\/revisions"}],"predecessor-version":[{"id":9892,"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/ht-kb\/5693\/revisions\/9892"}],"wp:attachment":[{"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/media?parent=5693"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/ht-kb-category?post=5693"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.mainbrainer.com\/hc\/en_GB\/wp-json\/wp\/v2\/ht-kb-tag?post=5693"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}