{"id":24090,"date":"2022-01-03T16:42:35","date_gmt":"2022-01-03T11:12:35","guid":{"rendered":"https:\/\/mb.loyaltycommunication.com\/blog\/email-1-and-1\/"},"modified":"2022-07-07T18:07:41","modified_gmt":"2022-07-07T12:37:41","slug":"email-1-and-1","status":"publish","type":"post","link":"https:\/\/www.mainbrainer.com\/en_IN\/blog\/email-1-and-1\/","title":{"rendered":"Best Practices for Email 1 and 1 Communication"},"content":{"rendered":"<p><img loading=\"lazy\" src=\"\/wp-content\/uploads\/email-1-and-1.png\" alt=\"Email 1 and 1 Communication Best Practices\" width=\"1021\" height=\"685\" class=\"alignnone wp-image-19491 size-full img-fluid mb32\" title=\"Email 1 to 1 Communication\" \/><\/p>\n<p>Email 1 and 1 or One-to-one email, whichever way you may want to call it, is about sending personalized emails which will go a really long way in the business.<\/p>\n<p>The fact is email personalization produces <a href=\"https:\/\/backlinko.com\/email-marketing-stats\" target=\"blank\" rel=\"noopener noreferrer\">6x higher revenue<\/a> and transaction rates than non-personalized emails. <a href=\"https:\/\/startupbonsai.com\/personalization-statistics\/\" target=\"blank\" rel=\"noopener noreferrer\">80% of consumers<\/a> are more likely to buy from a company that provides a tailored experience.<\/p>\n<p>Making your email truly a personalized one, what we call email 1 and 1, starts from something as small as personalizing the subject line of the email. As a matter of fact, emails with personalized subject lines are <a href=\"https:\/\/backlinko.com\/email-marketing-stats\" target=\"blank\" rel=\"noopener noreferrer\">26% more likely to be opened<\/a>.<\/p>\n<p>When you look around at your usual marketing channels, you'll quickly realize how lacking they are in this aspect of personalization. Platforms like Facebook, Instagram, Twitter, and LinkedIn \u2013 all of them seem like general mass marketing tools when compared with the personalization capability of email 1 and 1 communication.<\/p>\n<p>In this article, let\u2019s explore every aspect of personalized emails i.e., email 1 and 1.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\r\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\r\n<label for=\"ez-toc-cssicon-toggle-item-69e31d93db60f\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #2c3038;color:#2c3038\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #2c3038;color:#2c3038\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69e31d93db60f\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.mainbrainer.com\/en_IN\/blog\/email-1-and-1\/#What_is_Email_1_and_1_Communication\" >What is Email 1 and 1 Communication?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.mainbrainer.com\/en_IN\/blog\/email-1-and-1\/#Why_Should_You_Send_Personalized_Email_1_and_1_Communication\" >Why Should You Send Personalized Email 1 and 1 Communication?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.mainbrainer.com\/en_IN\/blog\/email-1-and-1\/#Trigger_Based_1_and_1_Emails\" >Trigger Based 1 and 1 Emails<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.mainbrainer.com\/en_IN\/blog\/email-1-and-1\/#DailyWeeklyMonthly_RSS_Campaigns\" >Daily\/Weekly\/Monthly RSS Campaigns<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.mainbrainer.com\/en_IN\/blog\/email-1-and-1\/#Welcome_Email_Campaigns\" >Welcome Email Campaigns<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.mainbrainer.com\/en_IN\/blog\/email-1-and-1\/#System_Rules_Events_or_Automations\" >System Rules, Events or Automations<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.mainbrainer.com\/en_IN\/blog\/email-1-and-1\/#Example_1\" >Example 1<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.mainbrainer.com\/en_IN\/blog\/email-1-and-1\/#Example_2\" >Example 2<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.mainbrainer.com\/en_IN\/blog\/email-1-and-1\/#User_Data_Updates_in_CRM\" >User Data Updates in CRM<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.mainbrainer.com\/en_IN\/blog\/email-1-and-1\/#Conclusion_%E2%80%93_Email_1_and_1_For_Your_Business\" >Conclusion &#8211; Email 1 and 1 For Your Business<\/a><\/li><\/ul><\/nav><\/div>\r\n<h2><span class=\"ez-toc-section\" id=\"What_is_Email_1_and_1_Communication\"><\/span>What is Email 1 and 1 Communication?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>When emails are sent on an individual basis to clients from a particular business, it is called One-to-One Email Communication or Email 1 and 1. For example, different kinds of promotional emails are sent to drive sign-ups, sales and share valuable information about new products.<\/p>\n<p>We must mention that you might confuse \u2018email 1 and 1\u2019 with an email marketing service called Ionos by a company call 1 &amp; 1.<\/p>\n<p>We get promotional emails from companies related to entertainment, finance, insurance, retail, and e-commerce. The tourism, education, and banking sector are also active to send emails frequently to their customers and prospective ones as well.<\/p>\n<p>Now, when we say that emails are sent on an individual basis to the clients, it doesn\u2019t necessarily mean that you as a marketer need to manually send them to each of the clients one by one.<\/p>\n<p>Far from it!<\/p>\n<p>With an <a href=\"\/en_IN\/email-marketing\/\" target=\"blank\" rel=\"noopener noreferrer\">all-in-one email marketing tool<\/a>, you can send personalized emails to your email list all at once. With such an ease of making your emails personalized even a small business could explore one-to-one email communication as a part of their digital market strategy.<\/p>\n<div class=\"widget_iconcontent-wrap d-md-flex\" style=\"margin-top: 3rem;margin-bottom: 4rem\">\n<p><img loading=\"lazy\" src=\"\/wp-content\/uploads\/email-marketing-signup-form.png\" alt=\"Campaign with email signup and a welcome email\" width=\"455\" height=\"481\" title=\"Email automation\" class=\"alignnone img-fluid mb32\" \/><\/p>\n<div class=\"widget_iconcontent\">\n<p>Try Our Email Marketing For Free?<\/p>\n<p>Learn everything about email marketing at no cost. Create a Freemium account to get started.<\/p>\n<p>Sign up for a <a target=\"_blank\" href=\"https:\/\/www.mainbrainer.com\/en_IN\/done-for-you-service\/\" rel=\"noopener noreferrer\">demo.<\/a><\/p>\n<div class=\"iconcontent-footer\"><a target=\"_blank\" href=\"https:\/\/www.mainbrainer.com\/en_IN\/signup\/\" class=\"btn btn-gredient text-white\" rel=\"noopener noreferrer\">Try MainBrainer 100% Free<\/a><span class=\"nocredit_required\">No credit card required<\/span><\/div>\n<\/div>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"Why_Should_You_Send_Personalized_Email_1_and_1_Communication\"><\/span>Why Should You Send Personalized Email 1 and 1 Communication?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There\u2019s only one answer to it and the answer that should matter to your business the most. And it is that personalized emails convert the best. Each email that you send to your audience should have a particular objective i.e., to make them click a link, bring them to your website, and then take some action there.<\/p>\n<p>When you strive to send out personalized communication or email 1 and 1, you would start off by maintaining their personal details in your email marketing tool database.<\/p>\n<p><span style=\"font-weight: 600\">For example,<\/span> when you use an advanced email marketing solution, apart from storing the users\u2019 name, email ID, phone number, etc., you can also <a href=\"https:\/\/www.mainbrainer.com\/hc\/en_IN\/crm\/manage\/create-custom-fields\/\" target=\"blank\" rel=\"noopener noreferrer\">create custom fields<\/a> and store additional details about each user that would be relevant to your business.<\/p>\n<p>The more information you have about your audience, the better and more relevant the emails will get for your audience. Hence, when your email is specific and relevant to the receiver and it contains information that the receiver wants to learn about, you would create a better relationship with the receiver.<\/p>\n<p>Each time you make a sale, it is a validation of how well you have been able to establish a relationship with your audience. And sending out regularly personalized emails results in just that.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Trigger_Based_1_and_1_Emails\"><\/span>Trigger Based 1 and 1 Emails<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>What we have discussed up till now is how to personalize the one-time campaigns that you as a marketer send infrequently. However, personalized emails become even more effective when they are triggered without the marketer\u2019s interventions, purely based on the actions taken by the user on the website or in the previous campaigns sent to them. This is possible by setting up automation within your email marketing tool.<\/p>\n<p>Let us discuss some trigger-based 1 and 1 emails and understand how they can be of benefit to your business.<\/p>\n<ul class=\"list-style-decimal\">\n<li style=\"padding-bottom: 12px\">\n<h3><span class=\"ez-toc-section\" id=\"DailyWeeklyMonthly_RSS_Campaigns\"><\/span>Daily\/Weekly\/Monthly RSS Campaigns<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Let\u2019s assume that your business runs a blog and posts educational content on it periodically.<\/p>\n<p>Once a blog post is released on your website, it would be worthwhile to inform your subscribers and customers about it so that they can benefit from the knowledge and a deeper bond can be established between the brand and them.<\/p>\n<p>A tedious, inefficient way to do the same would be to manually create an email in your email marketing tool. In this email you might want to put the title of the blog post as the subject line, then the features image of the post could go in the body of the email and some part of the introduction text of the blog post could go in the email body.<\/p>\n<p>Further, a hyperlink back to the blog post would be the perfect call to action for such an email.<\/p>\n<p>Now, imagine how much better it would be if this entire process could be automated. That is exactly what is done using the RSS email campaigns. When the \u2018RSS feed\u2019 of your blog post is fetched and fed to your email marketing software, whenever there is a new blog post published on your website, an email is sent to all the subscribers.<\/p>\n<p>What\u2019s more? This email can be extremely personalized and can become a good example of email 1 and 1.<\/li>\n<li style=\"padding-bottom: 12px\">\n<h3><span class=\"ez-toc-section\" id=\"Welcome_Email_Campaigns\"><\/span>Welcome Email Campaigns<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The very first email that is sent to a lead when they subscribe to your email is called the welcome email. Also, as the name suggests, the email is supposed to \u2018welcome\u2019 the subscriber to your community and should be a good first introduction to your brand.<\/p>\n<p>But why to even send such a welcome email? As a matter of fact, welcome emails bring <a href=\"https:\/\/snov.io\/blog\/email-marketing-statistics\/\" target=\"blank\" rel=\"noopener noreferrer\">320% more revenue per email<\/a> than other promo emails.<\/p>\n<p>Obviously, it wouldn\u2019t be worthwhile to get a marketing intern to send these welcome emails every time someone joins your list. And it is for this reason that triggered-based personalized emails would be the perfect solution for this email marketing challenge.<\/p>\n<p>In an email marketing tool, simply set up new automation. This automation will <a href=\"https:\/\/www.mainbrainer.com\/hc\/en_IN\/templates\/how-to-create-email-trigger\/\" target=\"blank\" rel=\"noopener noreferrer\">trigger an email<\/a> 1 and 1 as soon as a new subscriber enters your email list.<\/p>\n<p>Using the comprehensive email editor of your choice, you can create clean and simple emails that can be personalized with whichever data point of the subscriber you would want to personalize it with.<\/li>\n<li style=\"padding-bottom: 12px\">\n<h3><span class=\"ez-toc-section\" id=\"System_Rules_Events_or_Automations\"><\/span>System Rules, Events or Automations<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>As a marketer, you should make good use of your email marketing tool by utilizing the automation that would be triggered by the various possible actions that your subscriber can take.<\/p>\n<ul class=\"list-style-circle\">\n<li style=\"padding-bottom: 12px\">\n<h4><span class=\"ez-toc-section\" id=\"Example_1\"><\/span>Example 1<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p style=\"margin-bottom: 1rem\">Consider this scenario. If your subscriber did not open the welcome email that the automation trigger sent to them, the automation can resend the email the next day again or after however much time interval you would want to send it.<\/p>\n<p>This is a good example of what a personalized approach to email marketing is because this triggered email is specific to only that subscriber who did not open the first email.<\/li>\n<li style=\"padding-bottom: 12px\">\n<h4><span class=\"ez-toc-section\" id=\"Example_2\"><\/span>Example 2<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p style=\"margin-bottom: 1rem\">In another scenario consider that you sent a <a href=\"https:\/\/www.mainbrainer.com\/hc\/en_IN\/email\/creator\/nps\/\" target=\"blank\" rel=\"noopener noreferrer\">Net Promoter Score (NPS)<\/a> survey in an email to all your subscribers.<\/p>\n<p>Further, to encourage people to honestly fill up the survey, you promise a free e-book once the survey is filled, irrespective of what rating they may give to you. Now, logically triggered automation could be setup for this wherein the condition would be set that once the NPS survey is filled, the subscriber will be sent an email containing the link to the eBook.<\/li>\n<\/ul>\n<\/li>\n<li style=\"padding-bottom: 12px\">\n<h3><span class=\"ez-toc-section\" id=\"User_Data_Updates_in_CRM\"><\/span>User Data Updates in CRM<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Another use of a triggered 1 and 1 email campaign could be when a particular detail of the subscriber that is saved in the database is changed. It could be anything. The age of a subscriber could get increased due to their birthday. Wouldn\u2019t you want to make them feel special with the help of a personalized email sent with a nice offer?<\/p>\n<p>Similarly, for example, if their subscriber status changes from \u2018Lead\u2019 to \u2018Customer\u2019, you might want to send them an entirely different line of communication henceforth. You would definitely want to avoid sending them any emails that contain discount codes for the products which they have already purchased.<\/li>\n<\/ul>\n<h2>Conclusion - Email 1 and 1 For Your Business<\/h2>\n<p>Personalized emails and campaigns are crucial for your business to build lasting relationships with your customers. These emails convert better and also allow your business to gather the customer intelligence of what your customer requires.<\/p>\n<p>Some of the automated trigged email 1 and 1 examples should have helped you understand how this email marketing strategy can positively impact your business and your sales.<\/p>\n<p>If you are looking for a cost-effective way to get started with personalized emailing, start off with a free account of the <a href=\"\/en_IN\/email-marketing\/\" target=\"blank\" rel=\"noopener noreferrer\">all-in-one email marketing platform<\/a>.<\/p>\n<div class=\"clearfix\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Email 1 and 1 or One-to-one email, whichever way you may want to call it,...<\/p>\n","protected":false},"author":1,"featured_media":23880,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[115,124],"tags":[],"_links":{"self":[{"href":"https:\/\/www.mainbrainer.com\/en_IN\/wp-json\/wp\/v2\/posts\/24090"}],"collection":[{"href":"https:\/\/www.mainbrainer.com\/en_IN\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mainbrainer.com\/en_IN\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/en_IN\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/en_IN\/wp-json\/wp\/v2\/comments?post=24090"}],"version-history":[{"count":7,"href":"https:\/\/www.mainbrainer.com\/en_IN\/wp-json\/wp\/v2\/posts\/24090\/revisions"}],"predecessor-version":[{"id":27589,"href":"https:\/\/www.mainbrainer.com\/en_IN\/wp-json\/wp\/v2\/posts\/24090\/revisions\/27589"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mainbrainer.com\/en_IN\/wp-json\/wp\/v2\/media\/23880"}],"wp:attachment":[{"href":"https:\/\/www.mainbrainer.com\/en_IN\/wp-json\/wp\/v2\/media?parent=24090"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mainbrainer.com\/en_IN\/wp-json\/wp\/v2\/categories?post=24090"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mainbrainer.com\/en_IN\/wp-json\/wp\/v2\/tags?post=24090"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}